Delivery
Thank you for shopping with us
We appreciate your business and are committed to providing fast, reliable shipping to ensure your order arrives safely and on time.
Total Delivery Time
Total Delivery Time is the sum of Processing Time and Shipping Time. All delivery estimates are based on real-world data from past orders and are provided for reference purposes only.
Order Processing Time
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.We will always do our best to always meet our delivery times, but at times deliveries may take a little longer, particularly around busy periods such as sales and public holidays.
Shipping Options
| Shipping Method | Cost | Estimated Shipping Time |
|---|---|---|
| Standard | £0 | 2 – 6 Working Days |
Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor the status of your shipment.
Delivery Information
- Deliveries are made Monday through Friday during standard business hours.
- If no one is available to accept the delivery, a card will be left with instructions on how to collect your package.
- Please note that our shipping policies are subject to change without prior notice.
A valid signature is required upon delivery; at this point you will become responsible for the goods. Please note all goods must be inspected upon delivery. Customers must check their item for damage before signing and under no circumstances should they sign the product as being received in perfect condition unless it has been checked thoroughly. When signed for full responsibility passes to the customer. If the driver will not wait until the item is fully checked, customers should then refuse the delivery. Also, all signatures must be legible.
Any Products ordered will be delivered to the address specified by you at the time of your order.
When delivery is made via a one-person delivery service, delivery will be complete when the Products is off-loaded form the vehicle onto a pallet and wheeled to the nearest point of access (kerb side delivery).
When an “in room” delivery is requested, delivery will be complete when the Products are offloaded and situated within the ground floor room of choice. We do not offer the service of carrying large or heavy Products upstairs. Any lifting or carrying is at the driver’s discretion will only be an option with the ‘in room’ delivery service.
A valid signature is required upon delivery; at this point you will become responsible for the Products.
We cannot store Products in the warehouse indefinitely and so they will be delivered as soon as the ordered Product is ready to be dispatched.
If you do not collect the Products from us or if, after a failed delivery to you, you do not re-arrange delivery we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract with you.
Helpful information to ensure efficient deliveries
In order to ensure a quick and safe delivery every time, it is recommended that you make us aware of any special requirements or site related restrictions that may hinder our delivery drivers by emailing us at contact@shopinggcc.org. This can include steps, narrow doorways, soft path ways, road access, etc. We reserve the right to refuse delivery where, in our delivery driver’s opinion, it would put our staff at risk. Failure to inform us of special requirements will be a failed delivery and you will be charged for a second delivery if necessary.
For any questions or concerns regarding shipping or delivery, feel free to contact our customer service team at contact@shopinggcc.org.
We are committed to making your shopping experience smooth and reliable. Thank you for choosing Shopmodernest.com!